Freshdesk MCP

Connect Freshdesk to your AI agents using the Model Context Protocol (MCP), enabling seamless integration with freshdesk.com's services through standardized interfaces.

Request New Freshdesk MCP Features
  • freshdesk.com

    List Freshdesk Tickets

    List all support tickets in Freshdesk
    freshdesk
    ticket
    list
  • freshdesk.com

    Create Freshdesk Ticket

    Create a new support ticket in Freshdesk
    freshdesk
    ticket
    create
  • freshdesk.com

    Update Freshdesk Ticket

    Update a specific support ticket in Freshdesk
    freshdesk
    ticket
    update
  • freshdesk.com

    Retrieve Freshdesk Customer Details

    Retrieve details of a specific customer in Freshdesk
    freshdesk
    customer
    details

    • What is Freshdesk MCP?

    The Model Context Protocol (MCP) is an open standard that provides a unified way for AI applications to connect with external tools and data sources. Instead of building custom integrations for every service, MCP provides a standardized interface that allows AI models to discover available tools, understand their capabilities, and execute them safely and securely.

    With Freshdesk MCP integration, you can:

    • Dynamically discover tools: Your AI agents automatically find and understand Freshdesk's available capabilities through the MCP server
    • Standardized integration: Use a consistent protocol instead of learning platform-specific APIs
    • Real-time capabilities: Tools are loaded and executed on-demand during conversations
    • Secure execution: Maintain proper authentication and isolation through ChatBotKit's MCP implementation
    • No custom coding: Leverage Freshdesk's functionality without writing integration code

    How Freshdesk MCP Works

    ChatBotKit's MCP action provides a powerful way to dynamically extend your AI agent's capabilities by loading tools from Freshdesk's MCP server.

    Connect to MCP Server

    ChatBotKit establishes a connection to Freshdesk API endpoints, initiating secure communication.

    Discover Available Tools

    The system automatically discovers all available Freshdesk tools and their schemas through the MCP protocol.

    Load Tool Definitions

    Tool definitions are loaded into your conversation context, making them available to your AI agent.

    Execute Securely

    Your AI uses these tools as if they were native abilities, with secure execution and proper authentication.

    MCP Integrations

    chatbotkit.comnotion.solinear.appsentry.iobox.compaypal.comstripe.comcloudinary.comcanva.comgithub.comapify.comzapier.comworkato.comisometric.comahrefs.comfigma.comintercom.compipedream.comparallel.aitodoist.commapbox.comclickup.comhunter.iotally.soamplitude.commiro.comtavily.compulumi.composthog.comlinkup.soatlassian.comzendesk.comgoogle.comquench.aihubspot.comhyperproof.appserpapi.cominstantly.aiserper.devslack.comdiscord.comshopify.comperplexity.aireddit.comreplicate.comresend.compostgrest.orgsupabase.comzoom.uspeopledatalabs.commagento.commailchimp.comdropbox.comcalendly.comcal.comwoocommerce.combigcommerce.combeehiiv.combrandfetch.iofreshdesk.comfinancialmodelingprep.comapollo.ioopenweathermap.orgopenstreetmap.orgfacebook.comusefind.aivanta.commixpanel.comgohighlevel.commake.comlemonsqueezy.commailgun.commicrosoft.comwikipedia.orgtwilio.comnubela.cobrave.comsendgrid.comeasypost.comgodaddy.comgetharvest.comtrello.comtypeform.comaccuweather.comtaxjar.comtelegram.orgcoinapi.ioclearbit.comclockify.mecoda.iocodeqr.iodictionaryapi.devably.comairtable.comasana.comalphavantage.conewsapi.orgraindrop.iounsplash.comgiphy.comlistennotes.compexels.combarcodelookup.comdev.todiffbot.comweatherbit.iogeocod.io