Intercom MCP

Connect Intercom to your AI agents using the Model Context Protocol (MCP), enabling seamless integration with intercom.com's services through standardized interfaces.

Request New Intercom MCP Features
  • intercom.com

    Load Intercom Tools

    Dynamically load Model Context Protocol (MCP) tools for comprehensive Intercom customer communication and management. Note: Do not call this ability if Intercom MCP tools are already loaded and available.
    intercom
    mcp
  • intercom.com

    List Contacts

    Retrieve a list of all contacts (users and leads) from Intercom.
    intercom
    contacts
    list
  • intercom.com

    Get Contact

    Retrieve details of a specific contact by their ID.
    intercom
    contacts
    fetch
  • intercom.com

    Create Contact

    Create a new contact in Intercom with email and name.
    intercom
    contacts
    create
  • intercom.com

    Update Contact

    Update information for an existing contact.
    intercom
    contacts
    update
  • intercom.com

    List Conversations

    Retrieve a list of all conversations from Intercom.
    intercom
    conversations
    list
  • intercom.com

    Get Conversation

    Retrieve details of a specific conversation by its ID.
    intercom
    conversations
    fetch
  • intercom.com

    Search Conversations

    Search for conversations by contact ID or other criteria using Intercom search API.
    intercom
    conversations
    search
  • intercom.com

    Reply to Conversation

    Send a reply to an existing conversation in Intercom.
    intercom
    conversations
    reply
  • intercom.com

    Send Message

    Send a message to a contact via email, in-app, or push notification.
    intercom
    messages
    send

    • What is Intercom MCP?

    The Model Context Protocol (MCP) is an open standard that provides a unified way for AI applications to connect with external tools and data sources. Instead of building custom integrations for every service, MCP provides a standardized interface that allows AI models to discover available tools, understand their capabilities, and execute them safely and securely.

    With Intercom MCP integration, you can:

    • Dynamically discover tools: Your AI agents automatically find and understand Intercom's available capabilities through the MCP server
    • Standardized integration: Use a consistent protocol instead of learning platform-specific APIs
    • Real-time capabilities: Tools are loaded and executed on-demand during conversations
    • Secure execution: Maintain proper authentication and isolation through ChatBotKit's MCP implementation
    • No custom coding: Leverage Intercom's functionality without writing integration code

    How Intercom MCP Works

    ChatBotKit's MCP action provides a powerful way to dynamically extend your AI agent's capabilities by loading tools from Intercom's MCP server.

    Connect to MCP Server

    ChatBotKit establishes a connection to Intercom API endpoints, initiating secure communication.

    Discover Available Tools

    The system automatically discovers all available Intercom tools and their schemas through the MCP protocol.

    Load Tool Definitions

    Tool definitions are loaded into your conversation context, making them available to your AI agent.

    Execute Securely

    Your AI uses these tools as if they were native abilities, with secure execution and proper authentication.

    MCP Integrations

    chatbotkit.comnotion.solinear.appsentry.iobox.compaypal.comstripe.comcloudinary.comcanva.comgithub.comapify.comzapier.comworkato.comisometric.comahrefs.comfigma.comintercom.compipedream.comparallel.aitodoist.commapbox.comclickup.comhunter.iotally.soamplitude.commiro.comtavily.compulumi.composthog.comlinkup.soatlassian.comzendesk.comgoogle.comquench.aihubspot.comhyperproof.appserpapi.cominstantly.aiserper.devslack.comdiscord.comshopify.comperplexity.aireddit.comreplicate.comresend.compostgrest.orgsupabase.comzoom.uspeopledatalabs.commagento.commailchimp.comdropbox.comcalendly.comcal.comwoocommerce.combigcommerce.combeehiiv.combrandfetch.iofreshdesk.comfinancialmodelingprep.comapollo.ioopenweathermap.orgopenstreetmap.orgfacebook.comusefind.aivanta.commixpanel.comgohighlevel.commake.comlemonsqueezy.commailgun.commicrosoft.comwikipedia.orgtwilio.comnubela.cobrave.comsendgrid.comeasypost.comgodaddy.comgetharvest.comtrello.comtypeform.comaccuweather.comtaxjar.comtelegram.orgcoinapi.ioclearbit.comclockify.mecoda.iocodeqr.iodictionaryapi.devably.comairtable.comasana.comalphavantage.conewsapi.orgraindrop.iounsplash.comgiphy.comlistennotes.compexels.combarcodelookup.comdev.todiffbot.comweatherbit.iogeocod.io