AI agents built for
enterprise scale
Connect AI to your internal knowledge, automate workflows across teams, and deploy agents into Slack, internal apps, and customer channels - with the security and compliance controls your organization requires.
Capabilities
AI agents that do real work
Agents that search your knowledge bases, run multi-step workflows, manage tasks, and take action inside your internal systems.
Knowledge Base Search
Connect agents to internal documentation, wikis, and policies. Employees get instant answers from company knowledge through natural conversation.
Workflow Automation
Agents that trigger actions in internal systems - ticket routing, CRM updates, report generation, and automated task completion across departments.
Multi-Channel Deployment
Deploy agents to Slack, Teams, internal portals, and customer-facing websites. One agent, multiple touchpoints, consistent experience.
Multi-Team Management
Each department manages their own agents and datasets with role-based permissions. Central IT maintains oversight across the organization.
Custom Integrations
REST APIs, webhooks, and SDKs for deep integration with your tech stack. Build custom skills that connect agents to proprietary systems.
Task Orchestration
Run background tasks for data ingestion, report generation, and periodic workflows. Agents work continuously without manual intervention.
Integrations
Connects to
your existing stack
AI agents that plug into the tools your teams already use. Knowledge bases, ticketing systems, CRMs, and collaboration platforms - all connected through a single API.
Knowledge
Support
Sales & Billing
Collaboration
Plus custom integrations via REST API, webhooks, and SDKs
Security and Compliance
Built for teams that cannot compromise
Every layer of the platform is built for enterprise security requirements - from data handling to access control to compliance.
All data is encrypted using AES-256 at rest and TLS 1.3 in transit. API keys are hashed and scoped to specific resources. Secrets and credentials are stored in isolated vaults with automatic rotation support.
Customer data is strictly partitioned per workspace with no cross-tenant access. Configurable data residency, right to deletion, data portability, and consent management are built into the platform.
Built-in PII filters scan conversations in real-time for credit card numbers, social security numbers, email addresses, and other sensitive data. Configure custom patterns for your industry.
Every API call, agent interaction, dataset modification, and admin action is logged with timestamps, user IDs, and IP addresses. Export logs to your SIEM or compliance tool via API.
Integrate with your identity provider via SAML or OIDC. Scope API keys to specific resources. Assign team members granular roles controlling what they can view, edit, and deploy.
Run on our managed infrastructure with guaranteed uptime SLAs, or deploy to dedicated instances for network isolation. Private deployment options available for regulated industries.
Deployment
From data to production
A straightforward path from connecting your knowledge bases to deploying production agents across your organization.
Connect Data
Upload documents, connect APIs, or sync knowledge bases. Data is vectorized and indexed automatically.
Configure Agents
Define agent behavior, assign skills, set guardrails, and connect to your internal tools.
Deploy Everywhere
Push agents to Slack, web widgets, internal portals, or custom apps via API.
Monitor and Scale
Track usage, review conversations, audit actions, and scale across teams and departments.
Build vs. Buy
Months of engineering
or one platform
Building an enterprise AI platform in-house means hiring specialized teams, managing infrastructure, and navigating compliance. Or you can ship this quarter.
- Months hiring ML engineers, platform architects, and DevOps specialists
- Build and maintain model routing, token management, and failover logic yourself
- Custom RBAC, team isolation, and audit trail built from scratch
- Separate compliance work and data residency in every region
- Integration code for each messaging platform, portal, and internal tool
- All of this before a single team even starts using AI agents
- Production-ready platform with multi-model orchestration, RAG, and agent management on day one
- Built-in role-based access, team workspaces, and full audit logging from the first request
- SOC 2 and GDPR compliance baked in, with PII filtering and content moderation included
- Deploy to Slack, Teams, web portals, and custom channels from a single configuration
- Background task scheduling, usage analytics, and scaling handled automatically
- Ship AI agents to your teams this quarter, not next year
Scale
Infrastructure that
grows with you
From a single team pilot to organization-wide rollout. The platform scales without re-architecture or migration.
Deploy thousands of agents across teams and departments
Index millions of documents with vector search
Handle enterprise-scale API traffic with rate limiting
Enterprise SLA with dedicated support and escalation
Enterprise Plan
Everything your team needs
Beyond the platform. Dedicated support, custom SLAs, and a partnership focused on making your AI deployment successful.
- Dedicated account manager and onboarding support
- Custom SLA with guaranteed uptime and response times
- Priority access to new features and beta programs
- Custom model routing and provider configuration
- Volume-based pricing with predictable billing
- Security review and compliance documentation
- Custom integration development support
- Quarterly business reviews and optimization
Built With ChatBotKit
From automating internal workflows to building customer-facing AI agents, our customers unlock new capabilities with ChatBotKit.
Chat
Consolidates and streamlines multi-agent management for enhanced AI collaboration.
Connect
Connect to your favorite apps and services.
Task
Automate a wide range of tasks using conversational AI that seamlessly integrates with your workflow.
Inbox
Manage and respond to messages from multiple channels in one place.
Usage
Account usage and general statistics.
Enterprise Capabilities
Advanced audit trails, enterprise SLAs, high-volume usage, custom deployment options, and dedicated support - everything you need to run AI at enterprise scale.
Customer Stories
Case studies from teams shipping AI
See how organizations use ChatBotKit to launch production AI assistants, validate new products, support customers, and create richer digital experiences.
Enterprise search
Quench
Discover Quench.ai, the enterprise search company founded by Husayn Kassai, the serial entrepreneur behind Onfido. Quench helps large organizations unify and discover their internal knowledge through natural language search. Built on ChatBotKit's Forward Deployment platform - the environment powering the "Quench Sandbox" - Quench prototypes, runs discovery, and validates AI products with real customers in days rather than quarters. Learn how this approach delivered 10x faster prototyping and won major enterprises including Yum Brands, MotorK, Podium, and numerous Fortune 500 companies, turning rapid customer iteration into a sustainable competitive advantage.
Healthcare charity
Debra
DEBRA UK is the leading charity for individuals with epidermolysis bullosa (EB), a rare genetic skin condition. Committed to providing lifelong care and seeking cures, DEBRA supports nearly 4,000 members across the UK. With over £22 million invested in research, DEBRA is the largest UK funder of EB studies. The organization addresses the complex information needs of patients and caregivers by offering reliable resources and support. Learn about DEBRA's innovative chatbot, providing 24/7 assistance for inquiries about EB, fundraising, and support services, ensuring accurate and compassionate communication. Explore DEBRA's mission to improve lives and advance research for those affected by EB.
Education wellbeing
Elggo
Discover Elggo, the MENA and Southeast Asia region's first AI-powered wellbeing platform for K–12 schools. Founded after the COVID-19 pandemic to close a gap in culturally relevant mental-health resources, Elggo delivers evidence-based curricula designed by regional psychologists and educators. By integrating ChatBotKit's conversational AI, embeddable widget, and multilingual support, Elggo provides students and teachers with always-on, personalized guidance on emotional literacy, decision-making, and growth mindset. Learn how a controlled trial of 12,000 students across 32 schools saw a 30% increase in student wellbeing, and how the platform scaled across seven countries while keeping content culturally responsive and data-driven.
Cultural heritage
Faro
Discover FARO, the Flemish government's cultural heritage organization, which enhances access to heritage collections through its innovative ErfgoedApp. Launched in 2015, the app utilizes augmented reality, IoT, and AI to provide on-site, multilingual guidance for museums and heritage sites. In celebration of its 10th anniversary, FARO has partnered with ChatBotKit to introduce AI chatbots, transforming the app into an on-demand heritage guide. Visitors can ask questions about artworks and historic landmarks at any time, while geofencing technology provides location-aware storytelling. With plans to expand this interactive experience across more sites, FARO is committed to making heritage discovery intuitive and personalized for everyone.
Customer service
Intelliway
Discover Intelliway, a Brazilian technology firm building AI-powered customer service solutions for businesses across Brazil and Latin America. Using ChatBotKit's API-first platform as their backend, Intelliway builds custom-branded interfaces on top of powerful conversational AI while retaining full control over the customer experience. Learn how native Brazilian Portuguese understanding, scalable cloud infrastructure, and advanced language models help Intelliway serve hundreds of clients across multiple industries, with one major retail client reporting a 40% increase in positive customer feedback. Explore how the platform-as-a-backend approach positions Intelliway to lead conversational AI across the Americas.
Ready to deploy AI across your organization?
Talk to our enterprise team about your requirements. We will scope a deployment plan, walk through security controls, and get your teams up and running.