Your AI, on every
messaging platform
Build one conversational AI agent. Deploy it to Slack, Discord, WhatsApp, Messenger, and Telegram. Reach your customers and teams wherever they already are.
Messaging At Scale
Deploy AI agents across every messaging platform your teams and customers already use.
native integrations with the messaging apps your teams already use
average setup time to connect a new messaging channel and go live
your agents never sleep, handling conversations around the clock
Platforms
Native on every channel
Each platform gets a first-class integration. Your agent speaks the native language of every messaging app.
Slack
AI for the modern workspace
Deploy AI agents directly into Slack channels, threads, and DMs. Automate IT support, HR workflows, and internal knowledge sharing across your entire organization.
- Thread-aware context - agents follow conversation threads natively
- Channel scoping - control which channels agents can access
- Slash command support for quick actions
- Works in DMs for private, one-on-one interactions
Discord
AI for communities
Power your Discord server with intelligent agents. Handle community support, moderate conversations, run interactive experiences, and keep members engaged around the clock.
- Server and channel-level permissions
- Reply threading for organized conversations
- Role-based access control integration
- Rich embeds and formatted responses
AI for customer conversations
Deliver instant customer support through the most popular messaging app in the world. Handle inquiries, bookings, and order tracking with natural, human-like conversations.
- WhatsApp Business API integration
- Media support - images, documents, and locations
- Quick reply buttons for guided flows
- Conversation handoff to live agents
Messenger
AI for your Facebook audience
Meet customers on Facebook Messenger with AI that handles sales questions, support tickets, and appointment scheduling without any wait times.
- Facebook page integration
- Persistent menu and quick replies
- Webview support for rich interactions
- Seamless handoff to human support
Telegram
AI bots with full power
Build Telegram bots that go beyond simple commands. Full conversational AI with inline queries, group chat support, and rich formatting for an engaging user experience.
- Bot API with inline query support
- Group and supergroup chat handling
- Keyboard buttons and callback actions
- File and media sharing support
Google Chat
AI for Google Workspace
Integrate conversational AI directly into Google Chat spaces. Automate workflows, surface information from Google Workspace apps, and keep teams productive without leaving their tools.
- Google Workspace native integration
- Space and thread-aware conversations
- Card-based rich message formatting
- Slash commands for quick actions
Microsoft Teams
AI for the enterprise
Deploy AI agents into Microsoft Teams channels, group chats, and one-on-one conversations. Streamline enterprise workflows with deep Microsoft 365 integration.
- Microsoft 365 ecosystem integration
- Adaptive card support for rich interactions
- Channel and group chat presence
- Single sign-on with Azure AD
One Agent
Build once, reach everywhere
Your agent handles conversations on every platform simultaneously. One knowledge base, one personality, seven channels.
Use Cases
Built for real teams
From customer-facing support to internal operations, messaging agents fit into the workflows your teams already use.
Customer Support
Resolve tickets instantly on WhatsApp, Messenger, and Telegram. Your agent answers common questions, handles order tracking, and escalates complex issues to your team.
Internal Helpdesk
Deploy an IT and HR assistant inside Slack, Teams, or Google Chat. Employees get instant answers about policies, onboarding, and troubleshooting without filing a ticket.
Community Management
Keep your Discord or Telegram community engaged around the clock. Your agent answers questions, moderates conversations, and surfaces relevant resources automatically.
Sales and Commerce
Qualify leads, answer product questions, and guide purchasing decisions across Messenger, WhatsApp, and Teams. Every conversation is a potential conversion.
Build vs. Buy
Weeks of plumbing or one integration
Connecting to seven platforms means seven APIs, seven auth flows, and seven sets of quirks to maintain. Or you let ChatBotKit handle it all.
Getting Started
Live in two minutes
Setting up your messaging integrations is as simple as having a conversation.
Capabilities
More than simple bots
Full-featured AI agents that handle real workflows inside messaging platforms.
Native message formatting
Buttons, cards, and rich media when configured - automatically adapted to match the native format of each messaging platform your agent is connected to.
Conversation memory
When configured, agents remember context across messages within a conversation. Long threads and follow-up questions are handled naturally without losing track.
Ability-powered actions
Connect your agent to external APIs, databases, and third-party tools. Let it take real actions inside conversations instead of just answering questions.
Custom datasets
Ground your agent in your own knowledge base. Upload documents, FAQs, product catalogs, and internal docs so it can deliver accurate, relevant answers every time.
Agent analytics
Track conversations, response quality, and usage metrics for your agents. Monitor how they perform across all the messaging platforms you have connected.
Unified conversation history
Every conversation across every connected platform lives in one dashboard. Search, filter, review, and export your complete messaging history at any time.
Messaging Features
Explore all the features that ChatBotKit offers for messaging platforms. From native integrations to conversation management and analytics.
Customer Stories
Case studies from teams shipping AI
See how organizations use ChatBotKit to launch production AI assistants, validate new products, support customers, and create richer digital experiences.
Enterprise search
Quench
Discover Quench.ai, the enterprise search company founded by Husayn Kassai, the serial entrepreneur behind Onfido. Quench helps large organizations unify and discover their internal knowledge through natural language search. Built on ChatBotKit's Forward Deployment platform - the environment powering the "Quench Sandbox" - Quench prototypes, runs discovery, and validates AI products with real customers in days rather than quarters. Learn how this approach delivered 10x faster prototyping and won major enterprises including Yum Brands, MotorK, Podium, and numerous Fortune 500 companies, turning rapid customer iteration into a sustainable competitive advantage.
Healthcare charity
Debra
DEBRA UK is the leading charity for individuals with epidermolysis bullosa (EB), a rare genetic skin condition. Committed to providing lifelong care and seeking cures, DEBRA supports nearly 4,000 members across the UK. With over £22 million invested in research, DEBRA is the largest UK funder of EB studies. The organization addresses the complex information needs of patients and caregivers by offering reliable resources and support. Learn about DEBRA's innovative chatbot, providing 24/7 assistance for inquiries about EB, fundraising, and support services, ensuring accurate and compassionate communication. Explore DEBRA's mission to improve lives and advance research for those affected by EB.
Education wellbeing
Elggo
Discover Elggo, the MENA and Southeast Asia region's first AI-powered wellbeing platform for K–12 schools. Founded after the COVID-19 pandemic to close a gap in culturally relevant mental-health resources, Elggo delivers evidence-based curricula designed by regional psychologists and educators. By integrating ChatBotKit's conversational AI, embeddable widget, and multilingual support, Elggo provides students and teachers with always-on, personalized guidance on emotional literacy, decision-making, and growth mindset. Learn how a controlled trial of 12,000 students across 32 schools saw a 30% increase in student wellbeing, and how the platform scaled across seven countries while keeping content culturally responsive and data-driven.
Cultural heritage
Faro
Discover FARO, the Flemish government's cultural heritage organization, which enhances access to heritage collections through its innovative ErfgoedApp. Launched in 2015, the app utilizes augmented reality, IoT, and AI to provide on-site, multilingual guidance for museums and heritage sites. In celebration of its 10th anniversary, FARO has partnered with ChatBotKit to introduce AI chatbots, transforming the app into an on-demand heritage guide. Visitors can ask questions about artworks and historic landmarks at any time, while geofencing technology provides location-aware storytelling. With plans to expand this interactive experience across more sites, FARO is committed to making heritage discovery intuitive and personalized for everyone.
Customer service
Intelliway
Discover Intelliway, a Brazilian technology firm building AI-powered customer service solutions for businesses across Brazil and Latin America. Using ChatBotKit's API-first platform as their backend, Intelliway builds custom-branded interfaces on top of powerful conversational AI while retaining full control over the customer experience. Learn how native Brazilian Portuguese understanding, scalable cloud infrastructure, and advanced language models help Intelliway serve hundreds of clients across multiple industries, with one major retail client reporting a 40% increase in positive customer feedback. Explore how the platform-as-a-backend approach positions Intelliway to lead conversational AI across the Americas.
Ready to deploy AI on every messaging platform?
Talk to our team about your messaging use case. We will help you connect your channels and go live fast.